For homes and businesses
Repairs & fault finding
Systematic diagnosis of units that are not cooling, leaking, tripping or making noise, then a clear quote before any parts are replaced.
Representative photoWhen cooling stops, the quickest fix is rarely to just re-gas the unit. If a system is short of refrigerant it has a leak, and topping it up without finding the leak only buys a few weeks.
We test before we replace: pressures, temperatures, electrical readings and the controls. Then we explain what failed, what it costs to repair, and whether repair or replacement is better value for an older unit.
How it works
What's included
- Not cooling or heating
- Refrigerant, compressor, fan and control faults traced and repaired.
- Leak detection
- Refrigerant leaks located and repaired before the system is recharged.
- Water leaks
- Drain, tray and installation faults that cause dripping indoor units.
- Electrical faults
- Units that trip, will not start, or show error codes.
- Noise and vibration
- Worn fan motors, loose panels and failing bearings.
- Repair or replace advice
- An honest comparison when an older unit needs an expensive part.
Common symptoms and what usually causes them
A guide to what we test first. The actual cause is confirmed on site before anything is replaced.
| What you notice | Common causes |
|---|---|
| Runs but doesn't cool | Common causes: Low refrigerant from a leak, dirty coils or filters, a failed fan or capacitor |
| Water dripping from the indoor unit | Common causes: Blocked or badly sloped drain, iced coil from a dirty filter |
| Trips the power or won't start | Common causes: Electrical fault, failing capacitor or compressor, damaged wiring |
| Error code on the display | Common causes: A sensor, board or communication fault between the two units |
| Rattling, buzzing or squealing | Common causes: Loose panels, worn fan bearings, debris in the fan |
| Musty smell | Common causes: Mould in the drain tray, coil or ducting |
Repairs questions
Do you quote before doing the repair?
Yes. We diagnose the fault first, explain it, and give you the cost of the repair before any parts are ordered or fitted.
Is it worth repairing an old air conditioner?
It depends on the fault, the unit's age and its efficiency. A failed fan capacitor is worth fixing on almost any unit; a failed compressor on an old, inefficient unit often is not. We will give you both options.
Unit not cooling, leaking or tripping? Tell us what it's doing.
Send a few details and we will come back to you with next steps, or call and speak to a director directly.